Some of us like to forget our past tweets and posts. For others, especially business owners, having access to old posts and being able to respond to old requests and suggestions is essential to customer service. In other instances, legal disputes could now include the reviewing of social media posts. Social media data essentially is no different than company emails or printed memos. In case of a dispute, social media records fall under the e-discovery process mandated by the Federal Rules of Civil Procedure.
For those in need of retrieving older posts, there are options for backing up your accounts. Entrepreneur Magazine offers 3 options for backing up social media accounts. Click here to see them